Email Credits
What are Email Credits?
When you email newsletters through Smore, you consume Email Credits. Each email you send out through Smore equals one Email Credit. For example, if you send an email through Smore to 100 people, 100 Email Credits will be consumed.
Your total number of Email Credits is then restored at the beginning of each month.
The Free Plan, Educator Plans, and Business Plans have a limit on how many Email Credits you can use each month.
For more information about our Educator, Business, and Non-Profit Plans, click on the buttons provided below:
Over the Limit
If you are on one of our Educator Plans, Business or Non-Profit plans, you are limited with the number of Email Credits you can use each month.
The Educator Basic Plan offers up to 5,000 monthly Email Credits, the Educator Pro Plan offers up to 15,000 monthly Email Credits and the Educator Premium Plan offers up to 30,000 monthly Email Credits.
There is an option to upgrade your plan to the Educator XL or the Educator 2XL. Interested in one of these plans? Please contact our Support Team for more information!
The Basic Business plan offers up to 10,000 monthly Email Credits, the Professional Business plan offers up to 30,000 monthly Email Credits and the Business plan offers up to 65,000 monthly Email Credits.
The Small Non-Profit plan offers up to 10,000 monthly Email Credits, the Medium Non-Profit plan offers up to 30,000 monthly Email Credits and the Large Non-profit plan offers up to 50,000 monthly Email Credits.
These plans do not limit the number of contacts you can add to your Mailing List. However, if you go over your monthly limit of Email Credits, you will not be able to send out newsletters through Smore unless you upgrade your plan to one with more Email Credits.
There are two reasons for this limit:
- Emails can be expensive to send and we need to cover those costs.
- Spammers sometimes take advantage of services like Smore to send out unsolicited emails.
Need more help? Reach out to support@smore.com!