Attributes valued by Employers
Specific Skills - General Attributes - Attitudes
All employers will look for what kind of planning skills you have, whether it be how you review work, how you manage your time during projects and what things you prioritise over others. They will also look into whether your planning is reasonable and will look at how feasible it would be for you to complete that work in the time you say. They may also look for your ability to plan out tasks for a team and how you spread the tasks out so everybody gets their work done on time.
You must remember that every employer will look at your communication skills, both verbal and written. They will look at your ability to communicate with your team of co-workers and clients alike, you must show that you are adept in both of these areas to show employers that you can easily communicate with people in and out of the work environment. You must show that you can always keep the flow of a conversation going, whether it's during a one-to-one meeting or emailing information to clients.
Job Specific Skills
A sales representative will need a clean drivers licence and be willing to drive long distances in order to meet specific clients. They will most likely need their own mode of transport as well in case the employer does not provide a company car. Some airline companies will also require their employees to speak multiple languages you they can respond to someone in their native language as it is seen as courteous.
You will also need to follow health and safety issues and good working procedures.
If you are unwell you should stay off work until you recover. If you can work from home, do as much work as you can. If you cannot then just wait, as giving the entire office the flu is extremely counterproductive.
You must also respect the private information of others that you may discover whilst working for a company. These details are confidential and you are expected to ignore these details unless specifically told otherwise as they may be imperative company material or specifications for a new product.
You must also be creative as it required in every line of work. Employers take great interest in employing people who can think "outside the box" as they can make major contributions when it comes to the success of a company product or advertisement campaign. How you access this creativity doesn't matter, you may need loud music playing or require a drink beforehand, each person has their own way of doing things. Also, as long as your creative ideas make the company money, your employer probably won't care what you need to do in order to think up these plans.
Perhaps most importantly of all you must have confidence in your abilities, and be able to face challenges head on without the fear that your work won't be good enough to overcome these obstacles.
Principles of Effective Communication
You must take any cultural differences into account, because certain words or signs that are acceptable in one culture could be considered offensive in another. So be sure to think about this and use words and phrases you wouldn't normally use in order to reduce the risk of offending anyone.
You must also adapt to suit your audience. If your audience is of a younger background then bring up things that are current in speeches and if your audience is older, use more mature language and try to incorporate history into your speech. You must be sure that your facts are correct as well and be sure to differentiate them from personal opinions. To maintain interest you may use a microphone or raise your voice at certain points and be very selective in your terminology so everyone in the audience can understand you.
A raised voice can express anger or impatience, a lowered voice can show fear or insecurity. Body language can be a big factor of showing emotion, banging your fist off as table or wall will convey a lot more force into speaking than if they were at your side. Folded arms can also be a show of indifference or even stubbornness. When talking over the phone though, you cannot show this extra dimension of communication and must use your voice and verbal cues to you advantage.
You must also be sure to always remain engaged with a conversation, especially with just one other person. Be sure to react to what people say, not always verbally but physically as well, like nodding or frowning. When they finish speaking they may end with a question like "don't you agree?" prompting you to respond. After this you may also paraphrase what you have agreed on or even by summarising everything that was said.
Communication in Writing
Whatever form of written communication the message takes, there will be a key message to be conveyed. A letter may have it as a heading whilst emails have a subject line to convey their message.
Whilst ensuring your spelling and grammar is correct, you must also make sure that the structure of your letter or email is also correct. A logical framework will have material presented in a sensible order, it may also include headings and bullet points alike. This should help the reader understand and take in the information without struggling to read or comprehend any part of it.
Barriers to Effective Communication
Background noise is something that you don't underestimated, as even the slightest amount of consistent background noise will distract an entire audience. In order to prevent this, you should ensure that AC units are silent, and that if you have any microphones and speakers, you make sure they don't produce any static.