What We Heard: Advisory Councils
Q1/ Q2 2016 Events: BI, NI, Risk Control, Claims
A busy first half of the year with many Advisory Council and Committee events taking place. Council Members pleased overall with the progress Liberty Mutual is making. There is a general sense that Liberty Mutual is listening to Council Members and taking action. The Agent/Broker partnership is strong!
ADVISORY COUNCIL INSIGHT:
CI Advisory Council
Liberty Mutual Commercial Lines leadership hosted quarterly update call with CI Council Members in March 2016. Discussions focused on top '4' most impactful areas of: Underwriting Strategy...Claims...Compensation...Products
BI Advisory Councils
'8' BI Regions hosted their spring 2016 events between the months of March and June. Each event included a 'What Liberty Mutual is Doing Well' positive discussions. Top Themes were: Feedback on Small CL Pilot...Feedback on Compensation Initiatives...Feedback on ways to Improve Communication...Continuous Improvement around desire to write NB/ strengthening BI-NI-LIU teamwork...Need for Product Development
NI Advisory Councils
NI Casualty hosted their annual meeting in April 2016. Primary discussion areas were: Unbundling...Collateral...LM Value Proposition...Industry Focus...Excess/Umbrella...NB Growth...Stewardship Meetings
MW Region hosts their meeting in Boston...
Council Members visit LM Reseach Institute...
NE Region Council Members enjoy kayak outing...
Click Here for BI Region Council Members' feedback - 8 Region Council Event Folders
Click Here for BI NW Region Frontline Council Members' feedback
PA Region Council Member segway tour of Gaslamp District...
MA Rgion welcomes their Council to Williamsburg...
Boston awaits CI Council Members...
CI Claims Committee
CI Claims Committee meeting took place in Irving, Texas June 2016. Feedback from Council Members was very positive, an indication that Claims is making a valuable impact!
Risk Control Services Advisory Council
Click Here for NI Council Members' feedback: Risk Management Broker Advisory Council
Click Here for CI Claims feedback: CI Claims Committee Meeting
Manager, Agent/ Broker Relations, Liberty Mutual Insurance
Email: nicole.carter@libertymutual.com
Website: https://myconnections.lmig.com/groups/ci-advisory-councils
Location: Lake Mary, FL, United States
Phone: (954) 205-1759