My Laptop won't let me login!
Steps to take before you send to the library:
How to trouble shoot the 3 Main Problems
1. Password needs to be Changed
2. AUP has not been SIGNED
3. Network connected Restart
1. Password needs to be Changed
Student's Password doesn't work because:
1. They never reset their password before it expired
2. They are new to the school or MNPS
3. They Never use Computers at school
4. They use someone else's credentials (BIG NO!NO!)
5. They Forgot
Use your Teacher Credentials to Login
Select "Manage Users"
Type Student's Last Name
1. Click the little Funnel Icon
2. Select "Contains"
Select Student
Select "Action" top right
Select "Reset Password"
Note that if the AUP has not been signed, it will say "NO" right of the Homeroom teacher's name.
Reset Password to Student ID
2. AUP has not been SIGNED
Student must sign the AUP to be able to Access Technology
Acceptable Use Policy (AUP) must be signed by all students. I basically tell students this is your agreement not to do anything "unethical" on Computers. Students can access this through this link: http://aup.mnps.org/aup/
Once completed, they can login.
3. Network connected Restart
1. Plug into Network Cord
Unplug from a desktop or phone if you are desperate. There will be an extra yellow network cord with the laptop (save the printer network cord for the printer).