Chapter 29 Project
Consumer Bill of Rights
2. The Right to Be Informed- protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.
3. The Right to Choose- access to a variety of quality products and services offered at competitive prices.
4. The Right to Be Heard- assurance of representation of consumer interests in formulating government policy and of fair and prompt treatment in enforcement of laws.
5. The Right to Redress- assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.
6. The Right to Consumer Education- assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.
Patient's Bill of Rights
1. Information Disclosure- patients have the right to receive accurate, easily understood information to make informed health care decisions.
2. Choice of providers- patients have the right to choose their own doctors and other health care providers.
3. Access to emergency services- patients have the right to access health care services how and where the need arises.
4. Treatment decisions- patients have the right to fully participate in all decisions related to their health care.
5. Respect and Nondiscrimination- consumers have the right to considerate, respectful care from all members of the health care system at all times.
6. Confidentiality- consumers have the right to have the confidentiality of their individually identifiable health care information protected.
Consumer Protection Laws
1. Food, drug, and cosmetic act- requires that foods be safe, pure, and wholesome; that drugs and medical devices be safe and effective; and that cosmetics be safe.
2. Meat inspection laws- requires poultry to be inspected for harmful contaminants.
3. Hazardous substances labeling act- requires that warning labels appear on all household products that are potentially dangerous to the consumer.
2. FDA( Food and Drug Administration)- enforces laws and regulations preventing distribution of mislabeled foods, drugs, cosmetics, and medical devices.
3. SEC( Securities and Exchange Commission)- protects investors and maintains the integrity of the securities markets.