Workplace Etiquette

By: Kaitlyn Galgon

Make Positive Impressions

  • Stand up straight
  • Make eye contact
  • Be kind and courteous
  • Arrive early each day
  • Be clean
  • Do not display tattoos

People and Communication

  • Make an effort to learn peoples names' quickly
  • Return calls and emails within 24 hours
  • Emails should be grammatically correct
  • Self-assess
  • Respect people's personal space
  • Be helpful and co-operative


  • Do not leave meetings until they are closed by the chairman
  • Be on time
  • Do not interrupt people
  • Dress appropriately
  • Don't chew gum
  • Be respectful and act with honesty and dignity
  • Always attend meetings even if you arrive late

Work Space

  • Keep your work space professional and neat
  • Respect others spaces'
  • Don't interrupt people on the phone
  • Limit personal calls
  • Regulate food consumption; sounds and smells can be distracting
  • Don't borrow from other co-workers desks'

International Business Etiquette

  • Know the language of the people you are working with
  • Be mindful of time zones
  • Know the mealtime etiquette of the people you're doing business with
  • Respect the holidays of the people you'll be working with